Shipping Policy – Sree Minniyal Crackers

Last Updated: 7-September-2026

Welcome to Sree Minniyal Crackers, Sivakasi. We are committed to ensuring that your crackers order is packed securely and dispatched safely through our designated transport services.

1. Shipping & Delivery Method

We primarily dispatch orders through lorry/transport services to the nearest available lorry office in your destination area.

Home delivery is not available. Customers are required to collect their parcel from the designated lorry office.

2. Shipping Charges

Shipping/transport charges are additional to the product order value and are payable by the customer.

Tamil Nadu

  • Transport charges start from ₹300.
  • Final charges may vary depending on the parcel size and quantity.

Andhra Pradesh, Telangana, Karnataka & Other States

  • Transport charges start from ₹700.
  • Final charges depend on parcel size, weight, destination and distance.
  • Applicable GST/transport charges may be added as applicable.

3. Payment of Transport Charges

Transport charges are generally payable by the customer at the lorry office at the destination.

For orders requiring advance transport payment, our team will inform the customer before dispatch.

4. Order Processing & Dispatch

Orders will be processed after successful confirmation of payment.

Orders are generally dispatched within 3–4 working days after payment confirmation, subject to product availability, order volume and transport service availability.

During peak seasons and festival periods, dispatch may take additional time.

5. Delivery Time

Delivery time depends on:

  • Destination location
  • Transport/lorry service
  • Parcel size and quantity
  • Weather and road conditions
  • Festival-season transportation demand

The estimated delivery time is only an indication and may vary.

6. Important Customer Responsibility

Customers must provide accurate:

  • Name
  • Mobile number
  • Delivery/destination details
  • Nearest lorry office information, where applicable

Sree Minniyal Crackers will not be responsible for delays or additional costs caused by incorrect or incomplete information provided by the customer.

7. Parcel Collection

Once the parcel reaches the designated lorry office, the customer may be contacted by the transport operator.

Customers are responsible for:

  • Collecting the parcel from the lorry office
  • Paying applicable transport charges
  • Checking the parcel at the time of collection

8. Damaged or Missing Items

Customers are requested to inspect the parcel immediately upon collection.

If you notice any damage, shortage or other issue, please contact Sree Minniyal Crackers as soon as possible and provide:

  • Order number
  • Photos/videos of the parcel
  • Details of the damaged or missing items

We will review the issue and assist you accordingly.

9. Non-Delivery & Transport Delays

Sree Minniyal Crackers is not responsible for delays caused by third-party transport operators, natural events, road conditions, government restrictions, strikes, festivals or other circumstances beyond our control.

10. Cancellation & Refund

Order cancellation and refund requests are subject to our Cancellation & Refund Policy.

Once an order has been packed or dispatched, cancellation may not be possible.

11. Contact Us

For shipping, delivery or order-related queries, please contact us through WhatsApp or our customer support team.

Sree Minniyal Crackers

Sivakasi, Tamil Nadu, India

📱 WhatsApp: 8220884018